APPLIANCE INSTALLATION*

If you are purchasing both gas and electrical appliances together – we will co-ordinate to have the electrician and the plumber arrive together to do the job. If you also require a carpenter to do some amendments to the benchtops/cabinetry then all three trades will arrive together.

Yes, a ‘connection’ is plugging an appliance to an existing power supply, or hooking a laundry appliance to available plumbing. Installation is more complex and requires qualified tradespeople (e.g. electricians, plumbers, carpenters etc) to fully install to your cabinetry and connect to services like electricity, gas and water.

Simply go to User Manuals and type in your model number to download the relevant user manual.

Please call AEG First Klasse Care call centre on 0800 436 245 or contact us and we will be glad to assist you.

Simply peel the stickers off. We recommend using eucalyptus oil to help remove any sticker residue from your appliance.

Australian Standards for electric/gas oven installation are used to make sure kitchen appliances are safely used and correctly installed.
For electrical appliances, only a licenced electrician can install as there are electrical circuits and multiple wires involved. The electrician also needs to look into your existing wiring to ensure that your wiring is capable of handling the requirements of your new oven or cooktop. Newer models can often require increased circuitry.
If you need to upgrade your wiring to suit the power needs of your new oven, a site inspection can be arranged to provide a quote to do this.
For gas appliances, ONLY a licenced gas fitter/plumber can install. Gas is dangerous and the gas needs to be connected to the correct gas line and adhere to regulations around minimum clearances for combustible materials.
When the installation is completed, your electrician or plumber will provide you with a Compliance Certificate.

Accessories can be purchased from an AEG specialist retailer. Alternatively please call AEG Major Appliance call centre on 0800 436 245 or contact us and we will be glad to assist you.

A fully licensed electrician or plumber will provide you with a Compliance Certificate once the installation is complete. This document verifies that all work has been performed in accordance with building codes, standards and regulations.
A compliance certificate provides you with protection. Your home insurance can be deemed void if the house or kitchen has burnt down by the appliance because the gas/electrical connections were not installed by a licensed tradesperson.
Your warranty on your appliances may also be null and void if you do not receive a Compliance Certificate.

A site inspection can be arranged at a cost of $99. If you decide to go ahead with the quote, the $99 site inspection fee will be redeemed against your installation quote.

Watch the How to Video to install and remove your telescopic runners or refer to the Using Your Accessories section in your user manual.

• How To Install Your Oven Accessories

A standard installation includes the following - bringing the appliance/s to your home, safely remove any old appliances, ensure the suitability and compliance to install the new appliances, install the appliances and take away the old appliance and packaging for the new appliances.

For an electrical appliance installation, the correct legal sized wiring must be present. For a gas appliance installation, there must be a suitable gas connection and power point.

We do not install/replace gas stop valves or replace power points. We can quote to do these services.